Refund Policy – runnersworldkew.com

At runnersworldkew.com, your satisfaction is our priority. If for any reason you are not completely happy with your purchase, we offer a flexible returns policy. Please read the information below to understand our process and your options.

Returns

Items can be returned within 30 days of the delivery date. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it. We reserve the right to refuse returns that do not meet these criteria.

How to Return an Item

To initiate a return, please contact our team via the Contact page at runnersworldkew.com. Once approved, we will provide instructions on how to send your item back to us. Please do not send your purchase back without first contacting us.

Return Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item unless the product is faulty or incorrect. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted unless otherwise stated.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please reach out through the Contact page on runnersworldkew.com, and we will guide you through the exchange process.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within a reasonable timeframe.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your payment provider, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, contact us through our website.

Sale Items

Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded unless faulty or incorrectly sent.

Need Help?

For questions related to refunds and returns, please use the Contact page at runnersworldkew.com. We’re here to help and ensure your experience is smooth and satisfactory.